Privacy Policy

Introduction

This Privacy Policy explains how MedBax collects, uses, and protects personal data when users access the website or use MedBax services. MedBax may collect personal information such as name and contact details, medical information voluntarily provided by users, technical data including IP address, browser type and device information, as well as communication records. Only data necessary for medical coordination, communication, and service improvement is collected.

Personal data is used to respond to inquiries, coordinate medical reviews or telemedicine services, communicate with users, and improve website functionality and performance. Medical information is processed strictly with user consent and only for coordination purposes.

Data is processed in accordance with the General Data Protection Regulation (GDPR) based on user consent, contractual necessity, or legitimate interest. Personal data may be shared with trusted third parties such as clinics, doctors, or partners solely to enable medical coordination. MedBax does not sell personal data.

All data is stored securely and protected against unauthorized access. Data is retained only for as long as necessary to fulfill its purpose or to comply with legal requirements.

Under GDPR, users have the right to access their personal data, request correction or deletion, withdraw consent, and request data portability. Requests can be submitted via the Contact page.

Personal data may be processed outside the user’s country when required for medical coordination, in compliance with applicable data protection laws. This Privacy Policy may be updated periodically, and any changes will be published on this page. For privacy-related questions, users may contact MedBax via the Contact page.